Customs & Import Tax

Customs is a governmental agency responsible for regulating the import and export of goods into and out of a country or region. All shipments must undergo customs clearance procedures before entering or leaving the said country or region.

It is the responsibility of the buyer to clear customs and pay any relevant customs duties. We do not include taxes, VAT, or other hidden charges in our prices. The price displayed on our website includes only the goods subtotal and shipping cost.

In most countries, import taxes or duties are levied on imported goods. However, certain categories of goods or those below a specific value may be exempt from such charges. In general, in order to avoid customs duties, the declared value of goods purchased from our website may be lower than their actual value.

The rules are different in every country. Unfortunately, there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out relevant information before you order.

If you have to pay import taxes and/or additional duties and sales taxes, you shall pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about import taxes in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are more than happy to follow your instructions.

If the items are detained by customs, who is responsible for clearance of the items?
If the items are detained by Customs after the ship left the seller's country, the buyer is requested to deal with it.

If a very large order is delivered from China to my country, will customs seize my order?
Yes, it is possible. We suggest you ask the customer service in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure.

If custom duties are incurred, who is responsible?
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country's custom policies. 

If you have questions or requests about tax, please contact our customer service email: