Customs & Import Tax
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.
It's always buyer's responsibilities to clear customs and pay the relevant customs duties.We don't add taxes, VAT, or other hidden charges. You pay us the price showed on our website, i.e. goods subtotal + shipping cost.
In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, however, do not incur taxes. Generally, to keep away from the customs duty, the declaration of value will be lower than the real value of goods than you have bought from our website.
The rules are different in every country. Unfortunately, there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out relevant information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, you shall pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about import taxes in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are more than happy to follow your instructions.
If the items are detained by customs, who is responsible for clearance of the items?
If the items are detained by Customs after the ship left the seller's country, the buyer is requested to deal with it.
If a very large order is delivered from China to my country, will customs seize my order?
Yes, it is possible. We suggest you ask the customer service in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure.
If custom duties are incurred, who is responsible?
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country's custom policies.
If you have questions or requests about tax, please contact our customer service email: firstname.lastname@example.org.